Building Relationships in the School District of New Berlin


Metropolitan Milwaukee Area

• Serving 40,400 students
• 4 Elementary Schools
• 2 Middle Schools/High School

Previous Provider

Teachers on Call

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The School District of New Berlin, one of the top 10 highest-performing K-12 districts in Wisconsin, was facing declining fill rates and increasing costs with its third-party staffing partner. They also felt that their partner was becoming less and less responsive to their questions and concerns.

They made the switch to Edustaff in the spring of 2020, hoping to find a staffing provider that would be more engaged and easier to reach.

What the School District of New Berlin found with Edu-staff was a partner that impressed them with their marketing strategies and worked hard to fill their short- and long-term openings. Fill rates have improved, along with the quality of instruction provided by substitutes. The result has been a lower level of stress for the staff and a higher level of instruction for the students.

“We have found a true partnership with Edustaff. We have our own recruiter who keeps us up to date on a weekly basis on her efforts to hire and train new substitute teachers. Edustaff takes a proactive approach to marketing via billboards, radio ads and more on our behalf. They also share substitute feedback and recruitment and retention strategies to help increase our fill rates. Through our continued partnership we are seeing a positive impact on our fill rates, which means less stress for teachers and principals and greater consistency and quality of instruction for our students. It just feels like they really go above and beyond.”

Director of Employment Services